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Speech
Strategy News.
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About SSN:
Speech Strategy News
was launched by
Bill Meisel in August 2006 as a combination of Speech Recognition Update
and Telephone Strategy News newsletters, reflecting the growing overlap
between speech recognition in telephony (where the speech recognition is usually
performed within the network) and on other devices, particularly those that are
connected to networks. SSN covers market segments including:
 |
Call center applications, including automating customer service and extracting
business and quality information from recorded calls |
|
Telephone productivity applications in enterprises, including unified
communications, automated attendants, password reset, and workforce automation |
|
Service provider applications, including unified communications, information
and entertainment services, automated directory assistance, and voice search |
|
Voice Search |
|
Automotive and telematics applications |
|
Hands-free operation of wireless phones and other devices |
|
Dictation on PCs, including vertical markets such as healthcare |
|
Industrial applications, including warehouse operations |
|
Control of home entertainment systems |
|
Accessibility applications |
|
Specialized systems such as handheld translators and Air
Traffic Control training systems |
