We're fanatical about application performance

Let's face it, speech applications don't have such a great reputation. That's a pity because speech applications have an absolutely key role to play in helping contact centers improve caller experience AND reduce costs. Great speech applications enable callers to conveniently and efficiently self-serve when possible and increase the availability of agents for calls that require a human touch. Unfortunately, we've all seen too many applications that simply fail to deliver on this promise.

It doesn't have to be this way. Great speech applications not only exist but they deliver tremendous value to companies that deploy them and to the people that call them. Only, such applications just don't happen by accident; they are the result of a rigorous and systematic development approach supported by an extensive set of development tools designed specifically for guaranteeing the best possible user experience and success rate.

This is what Nü Echo is all about.

Some vendors build nice graphical development tools that make it possible for non programmers to build speech applications. Others develop the widest possible collection of "packaged applications". Others again build packaged applications with mile-long feature lists.

We just focus on one thing: To build the highest performance speech applications on the market. By this we mean rock-solid applications that deliver the best user experience and the highest success rate. We do this because that's what today's callers demand and deserve.

We build the tools to deliver performance

Since its creation over four years ago, Nü Echo has heavily invested in the development of a complete suite of application development tools, all aimed at enabling us to build rock-solid, high performance applications. No other company in the industry has such a unique focus.

The results — for instance the Nü Echo packaged applications — speak for themselves.

The Nü Echo difference

The Nü Echo difference can be summarized quite simply:

1. A systematic and rigorous approach
2. Based on a solid experience and strong speech technical expertise
3. Supported by the most extensive suite of performance tools in the industry