Speech applications that improve caller experience

Partners

allstream

Allstream is a leading communication solutions provider with a world-class portfolio of Connectivity, Infrastructure Management and IT Services. Allstream collaborates with customers to create tailored business solutions that meet their unique needs and help them compete more effectively. A fully independent Canadian company serving North American businesses, Allstream's enterprise solutions encompass: connecting your company effectively and reliably; building and deploying your business-critical applications; managing your network and IT infrastructure.

BCE

BCE is Canada's largest communications company, providing the most comprehensive and innovative suite of communication services to residential and business customers in Canada. Operating under the Bell brand, the Company's services include Bell Home Phone local and long distance services, Bell Mobility and Solo Mobile wireless, high-speed Bell Internet, Bell TV direct-to-home satellite and VDSL television, IP-broadband services and information and communications technology (ICT) services.

Comptois Carignan

Comtois & Carignan are independent telecommunication consultants : we offer only services, no products or telecommunication services. We also offer telecom courses, publicized through our quarterly newsletter entitled Info Telecom, launched in March 2002 (English version). We also organize conferences such as Le Forum des gestionnaires en télécommunications (Telecom Managers Forum) held every October in Montreal.

Genesys

Genesys is the world’s leading provider of customer service and contact center software and services – with a 100% focus on customer experience. With more than 2,000 customers in 80 countries, Genesys is uniquely positioned to help companies bring their people, insights and customer channels together to drive today’s new customer conversation. Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.

Loquendo

Loquendo is the leading innovator in award-winning voice technologies (speech recognition, speech synthesis, speaker verification and identification). Founded in 2001, on Telecom Italia Lab’s legacy of more than 25 years R&D and intellectual property in voice processing, it is now a private global company, with offices in Europe and North America, and a worldwide ecosystem of resellers, partners and clients. “Powered by Loquendo” products can be found in any field: portable and in-car navigation devices, assistive devices for the differently able, smartphones, ebook readers, talking ATMs, computer games, voice-controlled domestic appliances, and many more.

Nuance

Nuance is the leading provider of speech and imaging solutions for businesses and consumers around the world. Our technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses, experience Nuance by calling directory assistance, getting account information, dictating patient records, telling a navigation system their destination, or digitally reproducing documents that can be shared and searched. Making each of those experiences productive and compelling is what Nuance is all about.

Telus

Telus Corporation is the largest telecommunications company in Western Canada and the second largest in the country. We provide a wide range of wireline and wireless telecommunications products and services including data, Internet Protocol (IP), voice, video and entertainment services. Our strategy is to unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move.

Vicorp

Vicorp is the leading provider of service creation tools and related services in the market. We adopt an open standards approach and aim to leave our customers in a position where they can enjoy being “service independent” and can have real control over how they design, build and run their voice services.

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Voxeo makes Unified Communications and Self-Service applications easy to build and deploy. The company's common sense approach isn't rocket science: Create exceptionally great products. Make them exceedingly easy to try, buy and use. Deliver them with extreme support. This approach has made Voxeo the leading choice for enterprises and developers that prefer powerful simplicity where expensive complexity once reigned. More than 45,000 customers - including half of the Fortune 100 - use Voxeo's SIP-powered products and services to deliver innovative IVR, VoIP, outbound notification, and unified communications solutions.