Speech applications that improve caller experience

Sample customers and partners:

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Home arrow VML-01
VML-01: Programming in VoiceXML

Objectives: To be introduced to the VoiceXML standard and associated components, such as SRGS and SSML.

Duration: 2 days

Level: Intermediate

Prerequisites: INT-01 + knowledge of at least one programming language

Target Audience:

  • Architects
  • Analysts
  • Developers

Content:

  1. History of VoiceXML
  2. Speech application development cycle
  3. Description of the infrastructure associated to the execution of VoiceXML applications
  4. Introduction to XML notation
  5. Elements of a VoiceXML application
    1. Voice interactions
    2. Form interpretation algorithm
    3. Speech synthesis
    4. Grammars
    5. Telephony
  6. Development scenarios