Nu Echo provides call center and speech recognition solutions to enterprise customers. We are technically strong, we are vendor-independent, and we always go beyond to provide our customers with the solutions that best meet their requirements.

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What We Do

Vendor Agnostic !

Call Center Practice

Customers and partners rely on Nu Echo's expertise in VoiceXML and other call center technologies, as well as our independence from technology and platform vendors.

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Speech Science Practice

Many speech IVR applications provide a much worse user experience and task completion rate than they should. We can fix that.

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NuBot Call Center Testing

Manual testing is no longer feasible with today's complex call center applications.

The NuBot Call Center Testing platform saves you valuable time while generating reproducible results.

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NuID Identity Validation

NuID™ automates the contact center caller identification process with breakthrough automation rates and user experience.

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 NuCorder Message Management

NuCorder™ offers both web and voice interfaces for managing call center emergency and information messages.

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 NuGram Speech Grammar

NuGram is the first—and only—complete speech grammar solution.

It supports both static and dynamic grammars and is compatible with all major speech recognition engines.

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NuAddress Address Capture

Recognizing the importance of accuracy and performance, Nu Echo has developed and tuned NuAddress™, a VoiceXML module several years in the making that captures addresses through effective and natural dialogue with callers.

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 NuSkills Skills Assignment

NuSkills™ is a skills assignment solution for the Genesys Customer Experience Platform.

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CSG International
Hydro Quebec
Mouvement Desjardins
Air Canada
Adobe Systems
Regie des Rentes du Quebec