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About the author

Yves Normandin

Nuance Partner eXperience Summit Review: An accelerated transformation in a fluid market

Mar 2, 2020 | Blog, Content, IVR

Nuance Partner eXperience Summit Review: An accelerated transformation in a fluid market

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Question answering experiments with the Dialogflow FAQ Knowledge Connectors

Jan 15, 2020 | Blog, IVA

Question answering experiments with the Dialogflow FAQ Knowledge Connectors

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Chatbots, Voicebots, IVA, IVR: Sorting through the confusion

Dec 11, 2019 | Blog, IVA, IVR

Chatbots, Voicebots, IVA, IVR: Sorting through the confusion

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Does your FAQ stand for Fail to Answer Questions?

Nov 25, 2019 | Blog, IVA

Does your FAQ stand for Fail to Answer Questions?

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SpeechTEK 2019 Review: Conversational AI is now all about the telephone channel

May 3, 2019 | Blog

SpeechTEK 2019 Review: Conversational AI is now all about the telephone channel

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