by Jeremy Parent | May 20, 2019 | Content, IVA
Nexmo Audio Streaming Oumph: Call Recording Server for the Masses Nexmo is an API platform made to control calls and messages. One of its newest features allows audio streaming of a phone call to your own server via a websocket. With it we can easily create web... 
by Pascal Deschênes | May 2, 2019 | Content, Dialogflow, IVA
Dialogflow Distilled: On Preemptive Slot-filling versus Branching As we gain experience with Google Dialogflow, we like to take a step back and identify usage patterns to feed in our development practices. This blog post aims at depicting and distilling one of such... 
by Guillaume Voisine | Mar 29, 2019 | Content, IVA
Conversational UX for chatbots – part 2 An overview of essential discourse patterns, part 2 This is a continuation of our description of essential discourse patterns for chatbots. If you haven’t read it already, part 1 (which was about error handling and error... 
by Guillaume Voisine | Feb 5, 2019 | Content, IVA
Conversational UX for chatbots An overview of essential discourse patterns, part 1 Here at Nu Echo, we’ve been involved in the conversational space for quite some time now. One of the things we learned is that while creating a simple chatbot may take a few days (or...