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February 7, 2019 | Content
Nu Echo launches new Amazon Connect customization servicesBringing its Enterprise Contact Center expertise to the cloud for clients across North America Thursday, February 7th, 2019 (Montréal, Quebec) – Nu Echo, the leading conversational innovation solution provider...read more
Conversational UX for chatbotsAn overview of essential discourse patterns, part 1 Here at Nu Echo, we’ve been involved in the conversational space for quite some time now. One of the things we learned is that while creating a simple chatbot may take a few days (or...read more
Whaddya mean, conversational IVR?Conversational interfaces are everywhere these days. Chatbots are said to be conversational. Virtual assistants are conversational. And now, interactive voice response systems, or IVRs, should also be conversational. But what does it...read more
Dialogflow and BeyondNu Echo has been using Google Dialogflow for some time now and would like to take a moment to share our thoughts about using the platform for chatbot and intelligent virtual agent projects within enterprise organizations. In this blog post, we...read more
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