Platforms & Technologies
Fearless innovations for a fast changing world
The world of tech is constantly evolving, and it’s our mission to make sure our clients can keep up. Nu Echo’s expert team has its finger firmly on the pulse of the latest conversational innovations and the most powerful platforms, to help you stay on top of ever-changing business and customer demands.
In collaboration with our industry-leading technology partners, we design and deploy conversational solutions that are fully customized to you. Every technology and platform we choose has its own strategic benefits, helping you deliver the best customer experience across all channels and achieve every business goal.
Got a project in mind?
Meet our technology partners
Genesys powers 25 billion of the world’s best customer experiences every year, connecting employee and customer conversations across all channels. Its industry-leading solutions foster true omni-channel engagement, performing equally well across all channels, on-premise and in the cloud.
Nexmo, the Vonage API platform, helps growing startups and agile enterprises enhance their customer experience and achieve new business outcomes at scale. Its easy-to-use APIs, global platform and expert support allow you to abstract the complexity of communications and innovate faster.
CallMiner is a proud provider of speech analytics solutions for improving agent performance and customer intelligence. Founded in 2002, CallMiner pioneered the speech analytics industry. With years of industry leadership and over 2 billion hours of conversations mined, CallMiner deliver exceptional value to customers with highly effective, usable, and scalable speech analytics solutions.
Get in touch
The platforms and technologies you use make all the difference. We can help. Fill out the form below and we’ll get back to you soon.