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		<title>Customer Contact Week</title>
		<link>https://www.nuecho.com/customer-contact-week/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=customer-contact-week</link>
		
		<dc:creator><![CDATA[Manon Repessé]]></dc:creator>
		<pubDate>Thu, 23 May 2019 17:10:04 +0000</pubDate>
				<category><![CDATA[News and Events]]></category>
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					<description><![CDATA[<p>Customer Contact WeekJune 24-28 &#124; The Mirage, Las Vegas Nu Echo will be attending Customer Contact Week, the world’s largest customer contact event with Nexmo. Interested in what we have to offer?Nu Echo’s Director of Partnerships and Channel Alliances, David Dunlop, will be at the show and on the Exhibit floor with our Partners. He [&#8230;]</p>
<p>The post <a href="https://www.nuecho.com/customer-contact-week/">Customer Contact Week</a> first appeared on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
<p>The post <a href="https://www.nuecho.com/customer-contact-week/">Customer Contact Week</a> appeared first on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h4>Customer Contact Week<br />June 24-28 | The Mirage, Las Vegas</h4>
<p>Nu Echo will be attending Customer Contact Week, the world’s largest customer contact event with Nexmo.</p>
<p>Interested in what we have to offer?<br />Nu Echo’s Director of Partnerships and Channel Alliances, <a target="_blank" href="mailto:marketing@nuecho.com" rel="noopener">David Dunlop</a>, will be at the show and on the Exhibit floor with our Partners. He would love to meet with you.<br />Book a meeting with <a target="_blank" href="mailto:marketing@nuecho.com" rel="noopener">David Dunlop</a></p>
<p>Customer Contact Week (CCW) is the #1 conference &amp; expo for CX, contact center and customer care professionals. This year, they are celebrating 20 years of CCW and groundbreaking industry growth and innovation. Don’t miss the biggest celebration of the year for customer contact champions.</p>
<p>Spots are selling out, reserve your conference passes <a target="_blank" href="https://www.customercontactweekdigital.com/events-customercontactweek?MAC=20CCW_INF_GPPC&amp;gclid=EAIaIQobChMItKPG8pKe4gIVxZ6zCh1yZQ0eEAAYASAAEgJlHfD_BwE" rel="noopener">now</a></p><p>The post <a href="https://www.nuecho.com/customer-contact-week/">Customer Contact Week</a> first appeared on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p><p>The post <a href="https://www.nuecho.com/customer-contact-week/">Customer Contact Week</a> appeared first on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
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		<title>Genesys &#124; Xperience19</title>
		<link>https://www.nuecho.com/genesys-xperience19/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=genesys-xperience19</link>
		
		<dc:creator><![CDATA[Manon Repessé]]></dc:creator>
		<pubDate>Wed, 15 May 2019 18:29:27 +0000</pubDate>
				<category><![CDATA[News and Events]]></category>
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					<description><![CDATA[<p>Looking Forward to Genesys&#8217; Xperience19 Conference in Denver The Nu Echo team is excited to attend Genesys&#8217; event, Xperience19, in Denver June 10-13. The sales team will be available to meet one on one. Let us show you how our specialized, Contact Center, Intelligent Virtual Agent (IVA), Conversational IVR delivery approaches can make your projects [&#8230;]</p>
<p>The post <a href="https://www.nuecho.com/genesys-xperience19/">Genesys | Xperience19</a> first appeared on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
<p>The post <a href="https://www.nuecho.com/genesys-xperience19/">Genesys | Xperience19</a> appeared first on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
]]></description>
										<content:encoded><![CDATA[<h3><b>Looking Forward to Genesys&#8217; Xperience19</b></h3>
<p><b></b><span style="font-weight: 400;">Conference in Denver</span></p>
<p><span style="color: #666666; font-size: 14px;">The Nu Echo team is excited to attend Genesys&#8217; event, Xperience19, in Denver June 10-13.</p>
<p></span><span style="color: #666666; font-size: 14px;">The sales team will be available to meet one on one. Let us show you how our specialized, Contact Center, Intelligent Virtual Agent (IVA), Conversational IVR delivery approaches can make your projects a huge success.</p>
<p></span><span style="color: #666666; font-size: 14px;">Connect with us via email to book time with a Nu Echo team member at </span><a style="font-size: 14px;" target="_blank" href="mailto:marketing@nuecho.com" rel="noopener">marketing@nuecho.com</a></p>
<p><span style="color: #666666; font-size: 14px;">For more information about the event, check out the the </span><a style="font-size: 14px;" target="_blank" href="https://www.genesys.com/events/xperience19" rel="noopener">Genesys page</a><span style="color: #666666; font-size: 14px;"> for a brief sneak peak.</span></p><p>The post <a href="https://www.nuecho.com/genesys-xperience19/">Genesys | Xperience19</a> first appeared on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p><p>The post <a href="https://www.nuecho.com/genesys-xperience19/">Genesys | Xperience19</a> appeared first on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
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		<title>Enterprise Connect</title>
		<link>https://www.nuecho.com/enterprise-connect-march-2019/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=enterprise-connect-march-2019</link>
		
		<dc:creator><![CDATA[Manon Repessé]]></dc:creator>
		<pubDate>Mon, 18 Mar 2019 16:13:12 +0000</pubDate>
				<category><![CDATA[News and Events]]></category>
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					<description><![CDATA[<p>Nu Echo will be attending Enterprise Connect 2019 from March 18 – 21 (Gaylord Palms, Orlando) Florida and we want to meet with you. Whether you need to upgrade or replace a legacy system, or you’re looking to more fully deploy and integrate next-gen communications, everything at Enterprise Connect focuses on one overriding goal: To [&#8230;]</p>
<p>The post <a href="https://www.nuecho.com/enterprise-connect-march-2019/">Enterprise Connect</a> first appeared on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
<p>The post <a href="https://www.nuecho.com/enterprise-connect-march-2019/">Enterprise Connect</a> appeared first on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Nu Echo will be attending Enterprise Connect 2019 from March 18 – 21 (Gaylord Palms, Orlando) Florida and we want to meet with you.</p>
<p>Whether you need to upgrade or replace a legacy system, or you’re looking to more fully deploy and integrate next-gen communications, everything at Enterprise Connect focuses on one overriding goal: To help you maximize your investments in communications and collaboration systems, services, apps and networks. There are 60+ conference sessions, Keynotes and General Sessions as well as 200+ Exhibitors.</p>
<p>Nu Echo the Conversational Innovation company will be there in support of our Technology Partners. Come meet with us and let us talk to you about how we enable the most human-like interactions between enterprise and their clients through voice and text.</p>
<p>If you are interested in lining up a meeting with us, please contact: marketing@nuecho.com.<br /> For more information regarding the show and or registration to attend, visit: <a target="_blank" href="https://www.enterpriseconnect.com/orlando" rel="noopener">https://www.enterpriseconnect.com/orlando</a></p><p>The post <a href="https://www.nuecho.com/enterprise-connect-march-2019/">Enterprise Connect</a> first appeared on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p><p>The post <a href="https://www.nuecho.com/enterprise-connect-march-2019/">Enterprise Connect</a> appeared first on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
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		<title>Improve your Customer Experience with Conversational IVR</title>
		<link>https://www.nuecho.com/improve-your-customer-experience-with-conversational-ivr/#utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=improve-your-customer-experience-with-conversational-ivr</link>
		
		<dc:creator><![CDATA[Manon Repessé]]></dc:creator>
		<pubDate>Wed, 20 Feb 2019 18:00:33 +0000</pubDate>
				<category><![CDATA[News and Events]]></category>
		<guid isPermaLink="false">https://zux.zsm.mybluehost.me/?p=3214</guid>

					<description><![CDATA[<p>Customer experience is the new battlefield. Clients will judge your organisation based on your weakest channel. When was the last time you evaluated your voice channel? How a client feels after a phone call to a customer service center affects their further buying decisions and your brand. According to Deloitte, 62% of companies view customer [&#8230;]</p>
<p>The post <a href="https://www.nuecho.com/improve-your-customer-experience-with-conversational-ivr/">Improve your Customer Experience with Conversational IVR</a> first appeared on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
<p>The post <a href="https://www.nuecho.com/improve-your-customer-experience-with-conversational-ivr/">Improve your Customer Experience with Conversational IVR</a> appeared first on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
]]></description>
										<content:encoded><![CDATA[<p>Customer experience is the new battlefield. Clients will judge your organisation based on your weakest channel. When was the last time you evaluated your voice channel?</p>
<p>How a client feels after a phone call to a customer service center affects their further buying decisions and your brand. According to Deloitte, <a class="external" target="_blank" href="http://go.nexmo.com/TPPHX0I01000dZQ31h2elF0" rel="noopener noreferrer" data-saferedirecturl="https://www.google.com/url?q=http://go.nexmo.com/TPPHX0I01000dZQ31h2elF0&amp;source=gmail&amp;ust=1549505719829000&amp;usg=AFQjCNEVIUWUvaXTsZ-QOUoQO9LFBdgp1w">62% of companies view customer experience delivered by the contact centers as a competitive differentiator</a>. Your IVR experience can translate into increased customer loyalty and satisfaction, higher renewal rates and increased revenue.<br />Join <a id="" target="_blank" href="https://www.nuecho.com/en/" rel="noopener noreferrer">Nu Echo</a> and <a id="" class="external" target="_blank" href="https://www.nexmo.com/" rel="noopener noreferrer">Nexmo</a>, the Vonage API platform, for an informative luncheon where we’ll share best practices for applying new technology and methods to improve your IVR and free your customers from the labyrinth of touch tone menus. Gain the competitive edge and enhance your customer experience – don’t miss out on this event. Register today.</p>
<p>Two events to choose from:</p>
<p>Montreal<br />Wednesday, February 20, 8:00am-10:30am<br /><a id="" class="external" target="_blank" href="https://www.marriott.com/hotels/travel/yuldb-delta-hotels-montreal/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2" rel="noopener noreferrer">Delta Hotels Montreal</a></p>
<p>Toronto<br />Thursday, February 21 at 11:30am – 1:30pm<br /><a id="" class="external" target="_blank" href="https://www.omnihotels.com/hotels/toronto-king-edward?utm_source=GMBlisting&amp;utm_medium=organic" rel="noopener noreferrer">Omni King Edward Hotel</a></p>
<p><a class="external" target="_blank" href="https://info.nexmo.com/NuEcho.Nexmo.html" rel="noopener noreferrer">REGISTER HERE</a></p><p>The post <a href="https://www.nuecho.com/improve-your-customer-experience-with-conversational-ivr/">Improve your Customer Experience with Conversational IVR</a> first appeared on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p><p>The post <a href="https://www.nuecho.com/improve-your-customer-experience-with-conversational-ivr/">Improve your Customer Experience with Conversational IVR</a> appeared first on <a href="https://www.nuecho.com">AI Virtual Voice Experts with Google Dialogflow CX - CCAI - Nu Echo</a>.</p>
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