CX Solution Providers

The Conversational Innovation Company

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Services & Solutions

Contact Center Solutions

Contact Center Solutions

Nu Echo is a leading Canadian Genesys partner. We work with enterprise organisations who choose Genesys PureEngage as their client experience platform.

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Services & Solutions

Conversational IVR Solutions

Conversational IVR Solutions

Nu Echo was founded fifteen years ago with the mission to deliver the best speech-enabled conversational IVR experience available.

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Chatbots and IVAs

Intelligent Virtual Agent (IVA) Solutions

Intelligent Virtual Agent (IVA) Solutions

Nu Echo’s custom designed intelligent virtual agents (assistants) are built to maximize customer experience and customer service through the chat channel.

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Because of Nu Echo’s deep expertise and quest for excellence, I’m confident that my customers are in good hands.

Account Executive Genesys, Canada
LATEST BLOG POST

Dialogflow and Beyond

Nu Echo has been using Google Dialogflow for some time now and would like to take a moment to share our thoughts about using the platform for chatbot and intelligent virtual agent projects within enterprise organizations. In this blog post, we will describe what Dialogflow is good for, its current limitations, and how we work around those limitations to get the most out of our development. We will also explore our plans for the future as part of our IVA Solutions practice. This article will solely focus on an engineering perspective to kick off this series but please watch for future posts which will touch on dialogue management and conversational aspects to be considered for great IVA development and more!

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Careers

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Nu Echo offers a progressive work environment which attracts top talent. Learn more about all the benefits of working for a leader in CC solutions and CX innovation.

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Careers

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Solutions Architect
Full time, Montreal, QC

Contact Center Software Developer
Full time, Montreal, QC

Administration, HR and Finance
Full time, Montreal, QC

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Resources & Events

Step Into Our World...

Content January 21, 2019

Dialogflow and Beyond

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Event October 13, 2018

Nu Echo sends ambitious team of developers to Genesys Hackathon

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Content June 11, 2018

The path toward conversational IVR

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