CX Solution Providers

The Conversational Innovation Company

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Services & Solutions

Contact Center Solutions

Contact Center Solutions

Nu Echo is a leading Canadian Genesys partner. We work with enterprise organisations who choose Genesys PureEngage as their client experience platform.

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Services & Solutions

Conversational IVR Solutions

Conversational IVR Solutions

Nu Echo was founded fifteen years ago with the mission to deliver the best speech-enabled conversational IVR experience available.

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Chatbots and IVAs

Intelligent Virtual Agent (IVA) Solutions

Intelligent Virtual Agent (IVA) Solutions

Nu Echo’s custom designed intelligent virtual agents (assistants) are built to maximize customer experience and customer service through the chat channel.

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Because of Nu Echo’s deep expertise and quest for excellence, I’m confident that my customers are in good hands.

Account Executive Genesys, Canada
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SIMPLE TO USE, CLOUD-BASED CONTACT CENTER SOLUTIONS

Amazon Connect

Nu Echo, the leading conversational innovation solution provider now offers Amazon Connect customization services to enterprise clients across North America. Its recognized skills and expertise in contact center consulting, AWS, speech recognition, natural language processing, machine learning and IVR, make Nu Echo the supplier of choice for contact center services, intelligent virtual agent development and conversational IVR solutions.

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Our Clients & Projects

Nu Echo has worked with industry leading organizations

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The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the Big Five banks in Canada. The bank is headquartered at Commerce Court in Toronto, Ontario.

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Hydro-Québec is a public utility that manages the generation, transmission and distribution of electricity in Quebec.

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Careers

Join our team!

Nu Echo offers a progressive work environment which attracts top talent. Learn more about all the benefits of working for a leader in CC solutions and CX innovation.