Nu Echo Contact Center Solution Providers

CX Solution Providers

The Conversational Innovation Company

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Services & Solutions

Genesys CC & CX Consulting / Solutions

Nu Echo is a leading Canadian Genesys partner. We work with enterprise organisations who choose Genesys PureEngage as their client experience platform.

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Services & Solutions

IVR, Speech Recognition, Conversational UI/UX

Nu Echo was founded fifteen years ago with the mission to deliver the best speech-enabled conversational IVR experience available.

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Chatbots and IVAs

Intelligent Virtual Assistant (IVA) Solutions

Nu Echo’s custom designed intelligent virtual assistants are built to maximize customer experience and customer service through the chat channel.

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Because of Nu Echo’s deep expertise and quest for excellence, I’m confident that my customers are in good hands.
Account Executive Genesys, Canada

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IVR Optimization Audit

Have you listened to yourself lately?

The voice channel is still the number one when it comes to mission critical or urgent communication between you and your clients.
When was the last time you evaluated your IVR? We can help you find quick wins that will improve client experience and operational efficiency.

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Our Clients & Projects

Nu Echo has had the opportunity to work with industry leading organizations

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The Canadian Imperial Bank of Commerce, commonly referred to as CIBC, is one of the Big Five banks in Canada. The bank is headquartered at Commerce Court in Toronto, Ontario.

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Hydro-Québec is a public utility that manages the generation, transmission and distribution of electricity in Quebec.

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Careers

Join our team!

Nu Echo offers a progressive work environment which attracts top talent. Learn more about all the benefits of working for a leader in CC solutions and CX innovation.

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