Intelligent Conversational Automation
When AI and Humans Collaborate to Elevate Customer Experience
We’re changing the conversation
At Nu Echo, we create intelligent automated conversational solutions to take your customer experience to the next level and improve operational efficiency. And to make sure you never miss a valuable opportunity.
We collaborate with you to bring every communication channel into the 21st century, triggering more relevant and responsive conversations to help you connect with your customers and power your business forward.
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Nu Echo is pleased to offer a 1-Hour Free consultation with one of our experts.
Let’s discuss your conversational automation projects and explore what we can do for you.
DON’T TAKE OUR WORD FOR IT
Hear what our collaborators have to say.
Account Executive - Genesys, Canada
Because of Nu Echo’s deep expertise and quest for excellence, I’m confident that my customers are in good hands.
From our Blogs
BlogStudy on the use of conversational artificial intelligence in contact centers Nu Echo, an expert in intelligent conversational automation, is currently conducting a study to learn more about the vision and the challenges that contact centers face in adopting...
BlogInterpreting global commands in conversational IVR To give callers some control over the conversation, a conversational IVR should always recognize, interpret, and respond to a handful of global commands. Well known global commands are “repeat”, “main...
BlogIn our previous series on developing conversational IVR applications using Rasa, we described our approach to add VoiceXML support to the platform and develop a convincing banking demo using some advanced dialogue patterns. The custom dialogue management strategy...
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