Intelligent Conversational Automation
When AI and Humans Collaborate to Elevate Customer Experience
We’re changing the conversation
At Nu Echo, we create intelligent automated conversational solutions to take your customer experience to the next level and improve operational efficiency. And to make sure you never miss a valuable opportunity.
We collaborate with you to bring every communication channel into the 21st century, triggering more relevant and responsive conversations to help you connect with your customers and power your business forward.
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Hear what our collaborators have to say.
Account Executive - Genesys, Canada
Because of Nu Echo’s deep expertise and quest for excellence, I’m confident that my customers are in good hands.
From our Blogs
BlogChatbots come in multiple forms and can serve many different purposes. Without pretending to exhaustivity, we can mention the task-oriented bots, that aim to assist a user in a given set of transactional tasks, like, for example, banking operations the chit-chat...
BlogA few years ago, when one picked up the phone to reach an organization, it was mostly to ask simple questions or perform simple tasks. The phone channel was the main doorway to obtain information and services. Over the years, however, digital channels and...
BlogIn the past few years, we have witnessed the introduction of a bunch of new terms and expressions related to conversational systems and interfaces: chatbots, voicebots, intelligent virtual agents (IVAs), intelligent virtual assistants (IVAs), etc. Unfortunately,...
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