Dialogflow Distilled: On Preemptive Slot-filling versus Branching
As we gain experience with Google Dialogflow, we like to take a step back and identify usage patterns to feed in our development practices. This blog post aims at depicting and distilling one of such patterns: preemptive slot-filling versus branching.
Let’s say that one of your chatbot requirements is to perform a banking payment to a specific merchant. This is a fairly standard transaction involving a single intent capturing a few slots such as amount, account, merchant and a date.